Frequently asked questions
1) Customer provide us the main design element ( such as logo, object, photo, design...) 2) Quotation and solution will be offered based on the design element. 3) 3D renderings design for customer to confirm (3D renderings design can be provided by customer also). 4) Mold building 5) Sample approval 6) Mass production
1) By telephone Customer can all in office hours (Monday - Saturday 9 am - 7 pm), contact number: + 86 159 9965 7580 2) By email Please provide relevant product information, requirements and design to email: firstname.lastname@example.org 3) By contact form on website: Contact form Fill in the quantity and the required information and send.
TERMS OF PAYMENT
Order amount below US$1500, customer must pay the full amount; Payment of US$1500 or above, customer must first pay 30% deposit, balance paid before shipment.
The delivery time calculated by the confirmation after receive payment , design files and sample approval, general for 1-2 weeks for mass production (depending on the product and the order quantity), 3-7 days for sample order.
All inquiries will be replied within 24 hours. Thanks for supporting PGP!